Products Information and Terms
All toys,conform to EN71/ASTM standard,more color,designs and sizes
available,OEM order are welcome.
1. Why do you charge samples fee?
We need to order the material for your customized designs, we need to pay the printing and embroidery, and we need to pay our designers salary. Once you pay the sample fee, it means we have the contract with you, we will take responsibility for your samples, until you say "ok, it is perfect".
2. How much is the samples fee?
The account is up to your samples, usually it is 100 to 150 USD, but if there are many embroideries or printings, and it is complex, the sample fee will be higher.
3. Is the sample fee refunded when the order is placed?
Yes, if your order amount is more than 7000 USD, the sample fee will be refunded to you.
4. What is the samples time?
It is usually 5-7 workdays after the sample fee received ,according to the different samples.
5. How about the sample freight?
If you have an international express account, you can choose freight collect, if not, you can pay the freight together with the sample fee.
6. If I don't like the sample when I receive it, can you modify it for me?
Yes, until you say "yes, it is ok".
About the price
1. Do you have a competitive price?
Of course, we have. Have a try, you will know it.
2. How can I get the discount?
The discount is up to your order quantity. Small order will have higher price.
Your rolling order can help you get a bigger discount.
Delivery time, material and Graft will influence the price.
About the quality
1. How do you control the quality?
Our factory has almost ten years experiences in plush toys manufacture. And all our workers are 10-20 years experiences in plush toys.
We have QC dept. check the finish toys one by one, to make sure the quality is good.
2. How can I do if I receive the bad quality goods?
Tell us how many pieces bad goods, sending us the photos, we will add the quantity into your next order .
About the MOQ
1. What is your MOQ?
To our old customers, there is no MOQ. 50 PCS, 100 PCS… IT'S OK.
If you are a professional purchaser or specialize in plush toys, we can do very small quantity for you. 500 pcs or 1000 pcs. We hope there will be a bigger one after that. Then there will not be MOQ to you.
About the delivery Time
Usually, it is 35-45 days according to your quantity ,after 30% deposit received and sample confirmed .